1. Subject matter
1.1. These general terms and Conditions constitute the terms of use of the Online Health store „Tria Enniaria“, which govern the rules for the use of www.tria999enniaria.com, including the conclusion of a purchase and sale agreement with a trader from this online store. The general terms and conditions also include the agreement between the seller and the customer upon purchase through www.tria999enniaria.com
2. Trader details
2.1„Tria Enniaria“ is a registered trademark owned by "S. & S. Tria Enniaria Trading" Ltd, headquartered in Cyprus, 1070 Nicosia, Naxou 12 a-b, Reg. № HE372258.
2.2. “S. & S. Tria Enniaria Trading” Ltd administers health Online Store „Tria Enniaria“ in the form of the internet platform www.tria999enniaria.com
You can contact us at:
address: Cyprus, 1070 Nicosia, Naxou 12 a-b, tel:
+357 96663999
Tel.: +357 22263999
e-mail: office@tria999enniaria.com
3. Terms of use
3.1. The general terms and conditions of „Tria Enniaria“ are mandatory for all clients and users of the platform.
3.2. Any use of the platform means that you have carefully read the terms and conditions of Use and have agreed to abide by them unconditionally.
3.3. The general terms and conditions can be changed unilaterally by “S. & S. Tria Enniaria Trading” at any time by updating them in Health Online Store „Tria Enniaria “.
3.4. „S. & S. Tria Enniaria Trading“ Ltd has the right to make changes to the terms of Use at any time in its sole discretion or if they are imposed by a statutory instrument that has entered into force.
3.5. For any change to the terms and conditions „S. & S. Tria Enniaria Trading“ Ltd informs the customers of Health Online Store „Tria Enniaria“ by posting them on the platform. In this sense, the client and/or the user is obliged to consult about any changes in the general terms and conditions upon each use of the platform.
3.6. If any of the provisions of these general terms and conditions of use of the platform prove to be invalid or unenforceable, regardless of the reason for this, then this does not entail the invalidity or unenforceability of the other provisions.
3.7. A health Online Store contains links (links) to other sites. „S. & S. Tria Enniaria Trading“ Ltd the company is not responsible for the policy, privacy and information of websites it does not administer.
4. Sales policies
4.1. The customer declares his/her desire to order or purchase goods and / or service through the Online Health store „Tria Enniaria“ electronically or by phone. The request made is registered by the client or by an employee of „Tria Enniaria“ on his behalf.
4.2. Health online store „Tria Enniaria“ will send a notification to the customer to register his order, which does not have the meaning of accepting, confirming or committing to its execution. The notification shall be sent electronically or carried out by telephone.
4.3. The seller has the right not to deliver part or all of the goods or not to perform part or all of the services of the order for various objective reasons, including but not limited to the depletion of stock. In any case, the employees of „Tria Enniaria“ notify the customer electronically or by phone. In these cases, the sole responsibility of the seller is to return any amount received in advance for the good or service.
5. Order
5.1. The customer can place orders in the Health online store „Tria Enniaria“ by adding goods or services to the cart, following the specified order steps.
5.2. Any added goods or services in the cart can be purchased if available. Adding goods or services to the cart without completing the order does not result in the registration of the order and the automatic preservation of the good or service.
5.3. The customer undertakes to be responsible for ensuring that all data provided to „Tria Enniaria“ in connection with the order is correct, complete and accurate as of the date of sending the order.
5.4. By sending the order, the customer allows „Tria Enniaria“ to contact him in any possible way, when this is necessary in connection with an order made.
5.5. „Tria Enniaria“ has the right to refuse to fulfill an order made by the client, for which it should notify the client. The cancellation of the order does not entail any liability for any subsequent obligation of either party to the other in connection with it and accordingly neither of them has the right to seek compensation for its cancellation in the following cases:
- non-acceptance by the client's issuing bank of an online payment transaction;
- the data provided by the client is incomplete and/or incorrect.
5.6 The customer will bear all direct costs for the return of products offered by „Tria Enniaria“ in the event that he cancels the distance order and declares this within the withdrawal period provided by „Tria Enniaria“. The legal deadline for returning a product is 14 days from the date of receipt of the product. The customer must return the ordered products or services of „Tria Enniaria“ to the address: Cyprus, 1070 Nicosia, Naxou 12 a-b, and in the meantime notify the address office@tria999enniaria.com or by phone.: +357 96663999
5.7. The seller undertakes to refund the price paid for the order, which the customer has cancelled within 14 (fourteen) days from the date of arrival of the product returned by the customer. The amount will be refunded as follows without incurring any additional costs to the customer, unless the bank servicing it requires any fees.
5.8. The seller has the right to delay the refund until proof that the returned products have been sent.
6. Goods or services for which the customer has no right of withdrawal
6.1. The customer has no right to refuse the order in the following cases:
6.1.1. When delivering sealed (packaged) goods that have been printed or opened and cannot be returned for reasons of hygiene or health protection.
6.1.2. In the case of the supply of goods which, after they have been supplied and by their nature have been mixed with other goods from which they cannot be separated.
6.1.3 Upon expiry of the 14-day legal period for return of the product.
7. Privacy and protection of personal data
7.1. Within the meaning of the personal data protection act „S. & S. Tria Enniaria Trading“ Ltd is registered administrator of personal data in the Register of administrators according to art.14, Al.4 of the personal data protection act.
The client agrees that by providing any personal data of his / her to „S. & S. Tria Enniaria Trading“ Ltd he / she agrees that they may be used for the following purposes.:
7.1.1. Maintaining the customer's account, including registering orders, sending orders, invoicing, resolving disputes related to orders or reviewing their requirements.
7.1.2. Periodic notifications by e-mail.
7.1.3. Carrying out market research, tracking and monitoring of sales and customer / consumer behavior.
7.2. In accordance with the requirements of the Cypriot legislation, „Tria Enniaria“ undertakes to process the personal data under conditions guaranteeing their storage and preventing their accidental loss and only for the specified purposes.
7.3. Each client has the right to submit a written request containing a date and his signature and to send it to the address: Cyprus, 1070 Nicosia, Naxou 12 a-b, in order to exercise his right to receive information about whether his personal data has been processed, for which he does not owe any additional fee.
8. Applicable law-jurisdiction
8.1. These general terms and conditions are subject to Cypriot law. Any disputes arising between „Tria Enniaria“ and customers will be resolved by mutual agreement or, if this is not possible, the disputes will be resolved in the competent Cypriot courts.
9. Payment
9.1. The customer has the opportunity to pay for the orders made in the following ways::
9.1.1. Cash on delivery – cash on delivery. The order is accompanied by a stock receipt and a cash receipt issued by „S. & S. Tria Enniaria Trading“ Ltd.
9.1.2. Payment by credit / debit card, via a virtual POS terminal.
9.1.3. Bank transfer - to an account of „S. & S. Tria Enniaria Trading“ Ltd
9.2. Cash on delivery payments can only be made in euro.
9.3. Credit/debit card payments can be made in euro.
9.4. Payments by bank transfer can be made in euro.
9.5. Depending on the selected payment method, the customer receives the necessary information regarding payment electronically or by phone.
9.6. Orders with payment method-bank transfer are executed after receipt of the amount on the account of „S. & S. Tria Enniaria Trading“ Ltd.
10. Delivery
10.1. Delivery is carried out through courier companies on the territory of the Republic of Cyprus, the member states of the European Union and others other than those.
10.2. The delivery price is included in the total value of the order, except when the customer uses preferential terms for free delivery.
10.3. The delivery price varies according to the number and type of ordered products, as well as the selected courier company. Delivery prices are calculated and provided to the customer before the order is completed.
10.4. Orders are delivered to the customer's address or to the Office of the selected courier company.
10.5. „Tria Enniaria“ is not responsible for the delay of delivery caused by the actions of the courier company.
10.6. The order is handed over to the customer against a signature, which certifies that the order in the Online Health store „Tria Enniaria“ has been successfully completed.
11. Dispute resolution
11. Dispute resolution The European platform for online dispute resolution www.ec.europa.eu/consumers/odr / provides information about alternative dispute resolution that may be of interest if there is a dispute that we cannot resolve between us. For more information, please contact us.
12. Other
12.1. „Tria Enniaria“ warns customers/users that the information provided in the information portal and the Healthy Online Store cannot replace the visit to a doctor, making a professional diagnosis and conducting the necessary treatment.
12.2. The client's choice of herbs, dietary supplements, diets should be agreed with the personal doctor or specialist doctor who is responsible for his health condition.„S.& S. Tria Enniaria Trading“ Ltd. we cannot be responsiblefor anything related to or arising out of the use of this site.
13. Contacts
Customers and users of „Tria Enniaria“ can contact us:
address: Cyprus , 1070 Nicosia , Naxou 12 a - b
tel.: +357 96 663 999
tel.: +357 22 263 999
e - mail : office@tria999enniaria.com