Return conditions

📦 Return Policy

Your rights and security while shopping

🌿 Right of Withdrawal

According to the Consumer Protection Law, you have the right to withdraw from this contract within 14 days from the date of receiving your order, without giving any reason.

📝 How to exercise your right?

Contact us by phone or email and provide the following mandatory information:

⚠️ Important Requirements:

• • Products must be in their original commercial condition.
• • Opened or used cosmetic/food products cannot be returned.
• • You have 14 working days to ship the items back after our confirmation.

💰 Refunds

The amount will be refunded within 14 days after receiving and inspecting the returned goods:

• ✅ Cash on Delivery: Refunded via the same method after inspection.
• ✅ Bank Transfer: Refunded to the account used for payment.

🚨 NOTICE: For returns not caused by the merchant, all shipping costs are at the customer's expense.